Customer Service Representative

Posted 28 October 2022
Salary £10.50 - 10.50 per hour
Job type Contract - Full Time
DisciplineWater & Environmental
Contact NameLibby Horner

Job description

Are you someone with strong customer service or administration experience, who's looking for a new challenge?

This could be the role for you!

We have an opportunity to work with one of the country's leading main contractors, initially on a 3-month assignment, but with a very good chance of extension (Maybe even going perm later down the line).

Pay details:
£10.50 per hour PAYE
40 hours per week
9:00am to 6:00pm

Role Duties:

  • Answering operational telephone calls in a professional manner
  • Building a rapport with customers and suppliers and managing accounts where needed
  • Processing customer orders and liaising with suppliers
  • Dealing promptly and efficiently with telephone and email queries from customers and suppliers
  • Producing customer reports
  • Performing administrative tasks as required
  • Supporting other members of the team when required
  • Assisting your colleagues in other departments where required
  • Entering data and processing documentation accurately
  • Making notes for sites, clients and supply chain with appropriate information and advising departments on issues
  • Proactively answer customer faults / queries on the telephone in the first instance. Take ownership of problems and ensure they are dealt with to the customer's satisfaction.

This is an excellent chance to join a growing team, led by a friendly and dynamic manager who will help you thrive, so please apply without delay.
Please apply quickly as these positions will move quickly.


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