A local authority in North London is seeking a proactive and highly organised Tenant and Landlord Engagement Officer to lead the delivery of its landlord and tenant advisory service within the private rented sector.

In this front-facing role, you will ensure that private renters and landlords receive clear, accessible and timely advice on their rights, responsibilities and relevant legal requirements. You will organise and deliver meetings, drop-in sessions and briefings for internal and external stakeholders, including responsibility for managing the Landlords Forum.

You will design and implement innovative ways to engage landlords, tenants and partners, develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlord management obligations, and manage digital content on private rented housing web pages to ensure information is accurate and accessible. The role also involves leading consultation and research activity, evaluating stakeholder feedback and developing strategies to improve private sector housing services.
You will maintain accurate records of engagement activity, casework and referrals, produce regular service impact and performance reports, and lead landlord engagement activity in support of property licensing, including statutory consultation.

This is a hybrid, front-facing role requiring attendance in the borough three to four days per week, including some evening meetings. The post is subject to a Basic DBS check.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
 
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.


If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.