Are you passionate about helping people move on from homelessness into safe, settled accommodation?

We're looking for a motivated and compassionate Temporary Accommodation Officer to join a busy and committed South London local authority. This is a vital role where you'll help individuals and families move from temporary accommodation into sustainable long-term housing, making a direct impact on lives across the borough.

The Role:
You'll manage a caseload of households ready to move on, assessing their needs, identifying suitable housing options, and supporting them to take the necessary steps to successfully settle into their new home. Working closely with Lettings Negotiators and a range of internal and external partners, you'll ensure accommodation is used efficiently and that clients are fully supported throughout their housing journey.

Key Responsibilities:
·Match households with appropriate (legally defined) settled accommodation
·Provide tailored housing advice and prepare households for tenancy
·Update housing needs assessments and case records
·Liaise with other council teams, social care, and support services
·Issue discharge notices and manage tenancy-related communications
·Undertake home/property visits as required
·Promote independence, community integration, and tenancy sustainability

You'll bring:
·Solid understanding of housing and homelessness legislation
·Experience working with vulnerable households in a housing or homelessness setting
·A good grasp of the barriers people face when moving on from temporary accommodation
·Strong organisational, communication, and problem-solving skills
·A proactive and person-centred approach
 
How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
 
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
 
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.