Are you passionate about making a direct impact in the lives of people at risk of homelessness?

A local authority in Hertfordshire is seeking an experienced Housing Options Officer to join their team on an 8-month contract, providing high-quality housing advice and support in line with current legislation and council policy.

Key Responsibilities:
·Provide professional, sensitive, and confidential housing advice to customers at risk of homelessness.
·Conduct initial assessments of applicants contacting the council by phone, in writing, or via public body referrals.
·Determine eligibility for assistance and assess whether applicants are homeless or threatened with homelessness within 56 days.
·Issue formal written notifications to applicants on homelessness status.
·Refer eligible applicants to the Senior Housing Options Officer (Prevention and Relief) for further support.
·Offer general housing advice to applicants not at immediate risk, including guidance on applying for social housing.
·Stay up to date with housing legislation, case law, and welfare benefit changes that may impact advice provided.

Requirements:
·Previous experience in a housing options or homelessness prevention role within a local authority or similar setting.
·Strong working knowledge of the Homelessness Reduction Act 2017, Housing Act 1996 Part VII, and related legislation.
·Excellent communication and decision-making skills.
·Ability to manage sensitive cases with professionalism and discretion.
This is an excellent opportunity to join a proactive Housing team and play a key role in preventing homelessness in your community.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
 
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.
 

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.

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