The Field Engineer will work within the Operations department, reporting to a Field Operations Manager. The role will predominantly support the design, build and installation of new permanent and temporary highways projects. There will also be a requirement to complete maintenance tasks on those projects that are within their warranty and maintenance periods.
 
The Field Engineer will be required to gain a strong technical knowledge of the companies supplied product range, while maintaining a strong customer focus.
 
The role will be split between working on customer sites and will require some Scotland wide travel, occasional staying away and working unsociable hours.
 
About You:
 
The ideal candidate should have excellent communication skills; capable of clearly communicating technical matters to stakeholders, be able to work independently and to tight timescales while managing multiple tasks and prioritising effectively. Quality customer Service is our top priority, as such we rely on dedicated team members to continuously help improve the way we work, in serving our clients' needs.
 
Candidates and will be required to successfully obtain security clearance.
 
Core Responsibilities:
 
·Under the guidance of the Field Operations Manager, support the design, configuration, and Installation of new projects.  
·Provide pre-technical support to sales, activities could include site surveys, solution design, customer meetings, job costing, and negotiations with third parties.
·Completing installation of equipment on site, or where applicable supervising the sub contractors while they undertake those installation tasks.
·Undertake field service tasks and maintenance activities i.e., calibrations, annual maintenance, and service.
·Ensure that assets are registered on the system and that asset status is correctly reported within the service management system.
·Ensure that faults are correctly recorded against assets.  
·Ensure that work orders are completed within the agreed target SLA and that Field Service Reports (FSR's) are completed within service management system.     
·Supervision of third-party contractors on-site.
·Liaising with product engineering to feed back any fault, product enhancements, and design concerns to engineering.  
·Documentation of site surveys.
·Production and review of technical specifications.
·Production of calibration certificates and site-specific data files.
 
Essential skills and experience:
·Planning and Organisation.
·Methodical work-based approach.
·Proven track record of establishing good working relationships with customers and other professionals.
·Good understanding of Health and Safety and its application to Highways environments.
·Experience in preparing documentation.
·Good Microsoft Office skills.
·Awareness of Quality Management Systems and ISO9001.
 
Desirable skills and experience:
·Some experience of camera-based Speed enforcement solutions and ANPR technologies.
·Sound understanding of TCP/IP networking technologies including 3G/4G, wireless, routing, and fibre optics.  
·IT literate with knowledge of PC configuration and communications.
·Experience of a range of Windows OS and Linux.
·Good understanding of Construction design management (CDM).
·A good working knowledge within the Highways environment.
 
 
If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
 
Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on 07889 214 154 for more information.
 
By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.