What do housing officers do?
Housing officers manage social housing tenancies, ensuring properties are well-maintained and residents are supported in line with housing policy and legislation. Responsibilities include managing lettings, rent arrears, property inspections, and resident welfare.
They act as the main point of contact for tenants and often collaborate with internal departments and external services such as social care and community safety teams. The role requires empathy, communication skills, and a strong grasp of tenancy law and housing procedures.
How much does a housing officer make?
In 2025, Housing Officers are earning on average between £25 and £32 per hour, on average: around £27 per hour. This range includes similar roles such as Neighbourhood Officers and Tenancy Management Officers, all averaging between £27 and £28 per hour. Senior housing professionals, including Housing Allocations Managers, earn approximately £300 to £400 per day, while Service Managers overseeing housing, homelessness, or temporary accommodation departments earn around £400 to £550 per day, averaging £500. At the highest level, Heads of Housing Services and related roles commanded £550 to £700 per day, averaging £625.
This information is drawn from Carrington West's salary surveys, created every 6 months to provide invaluable market analysis and salary benchmarking resources to built environment professionals. View and download the full documents below.
What industries do housing officers work in?
Carrington West recruits housing officers for contract and permanent roles in housing services. |
You can use the link below to search for housing officer roles with leading public and private sector organisations across the UK through Carrington West's job search.