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Stakeholder Engagement Manager

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Stakeholder Engagement Manager

  • Location:

    Tower of London

  • Sector:

    Highways, Transport & Infrastructure

  • Job type:

    Permanent - Full Time

  • Salary:

    £45k - 55k per year

  • Contact:

    Natasha Jones

  • Contact email:

  • Contact phone:

    02393 876 017

  • Job ref:


  • Published:

    26 days ago

  • Expiry date:


  • Startdate:


Would you like the opportunity to work for an independent project support consultancy specialising within complex and high profile infrastructure projects in the UK?
My client has been delivering these projects for over 30 years and have particular expertise in consents and authorisations, programme and commercial management, strategy, stakeholder engagement and consultation.
There is currently an opportunity in this Consultancy to work closely with the Stakeholder Engagement Lead as a Stakeholder Engagement Manager in London. The office is based in central London but there will still be the opportunity to continue working from home.
Role and Responsibilities:
·Working closely with the Stakeholder Engagement Lead, manage engagement with one (or possibly more depending on the scale of the project) project stakeholders across local authorities, Central Government & Whitehall, statutory and non-statutory bodies (including environment & technical organisations), industry & business, land & property, communities and other parties to establish strong working relationships
·Development and successful delivery of stakeholder engagement plans in accordance with the overarching stakeholder engagement strategy
·Manage stakeholder mapping and prepare communications to stakeholders and respond to stakeholder enquiries
·Manage stakeholder engagement coordinators, providing guidance and directing their workload activities to ensure timescales and requirements are met
·Work collaboratively with other members of the project team, liaising with other Stakeholder Managers in the stakeholder team and the PMO (project management office)
·Provide briefings and support to technical teams for meetings with stakeholders
·Arrange and attend stakeholder meetings with technical team members and ensure feedback of stakeholder responses and requests to technical teams are responded to within agreed timescales
·Prepare and manage workshops, roundtable and forum logistics including developing agendas, project plans, minute taking and production of reports
·Ensure accurate audit trail maintained of all stakeholder engagement and all contact/activities are recorded on stakeholder database
·Attend client-facing meetings, collaborative planning workshops and report to client on progress
·Provide input into weekly/monthly reports for PMO and Project Board
·Attend Stakeholder Engagement Working Group and expedite actions arising
Experience and Skills Required:
·Significant experience of managing engagement with one or more of the stakeholder cohort referred to above and statutory bodies on major high profile public sector infrastructure or regeneration projects
·Appreciation of the infrastructure-related political environment
·Experience in developing and successfully implementing stakeholder engagement plans
·A clear understanding of issues pertaining to project development and preferably familiarity with the requirements of authorisation processes such as Development Consent Orders, TWA applications or other relevant consenting processes
·Proven ability to work and multi-task under pressure, respond quickly to changing situations in complex project environments, prepare responses/narrative quickly and clearly and use personal initiative
·Good interpersonal and networking skills, highly articulate team player
·Strong project management and people management skills
·Familiarity with using various CRM systems essential
·High degree of accuracy in executing work
·Ability to schedule work and deliver to tight deadlines
·Broader project communications experience and skills desirable