We are working with a local authority to appoint an experienced Anti-Social Behaviour (ASB) Officer to manage and resolve complex ASB cases across council housing stock. This is a key front-line role supporting safer communities, tackling persistent nuisance, and enforcing tenancy conditions using a full range of ASB tools and legal powers.

This role would suit a Housing or ASB Officer with strong knowledge of the ASB, Crime and Policing Act 2014, and experience managing challenging cases. The successful candidate must be confident working independently, liaising with residents and partners, and preparing legal documentation where necessary.

The position is hybrid, with flexible working available and a requirement to be visible on patch and attend meetings, some of which may take place outside standard hours.

The Role
·Manage a caseload of ASB reports, conducting investigations and developing tailored action plans
·Work closely with residents, internal colleagues and external partners including police, mental health services and community safety teams
·Prepare legal documents including witness statements, court bundles, and chronologies
·Take enforcement action where appropriate, including injunctions, possession proceedings and evictions
·Deliver proactive estate-based projects to deter and prevent ASB
·Maintain accurate case records and respond to Member enquiries, corporate complaints, and Ombudsman queries
·Provide regular updates and support to complainants and victims, referring to relevant support services

Key Requirements
·Experience in a housing or ASB enforcement role
·Strong knowledge of ASB legislation and enforcement powers
·Experience preparing legal documentation and attending court
·Ability to manage a busy and complex caseload independently
·Excellent written and verbal communication skills
·Resilience and confidence working with vulnerable and challenging individuals
·A commitment to delivering safe, secure communities and supporting residents

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on 02393 876065.
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.