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Senior Services Manager - Highways

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Senior Services Manager - Highways

  • Location:

    Wokingham

  • Sector:

    Highways, Transport & Infrastructure

  • Job type:

    Permanent - Full Time

  • Salary:

    £45k - 50k per year

  • Contact:

    Adam Butler

  • Contact email:

    Adam.butler@carringtonwest.com

  • Contact phone:

    02393 876016

  • Job ref:

    JO0000025362

  • Published:

    7 days ago

  • Expiry date:

    2021-03-24

  • Startdate:

    ASAP

Our client is looking for a Service Manager with Highways Pavement experience to lead and manage a team of engineers and technicians, delivering Services to customers in the public and private sector.  
 
The team:
The transport asset services you'll be accountable for are broad and diverse and include road infrastructure asset data collection including pavement surveying, quality assurance services and testing services related to transport safety.
 
You'll manage the budget, be accountable for delivering existing services and lead the design of new service offerings striving for the safe, efficient and effective operations of profitable services that meet customer needs.  
 
With experience in delivering services ideally within the transport, construction, highways or similar industry, our ideal candidate will be an experienced line manager with either significant project management or service delivery expertise.  
 
Key Responsibilities
 
·Ensure the delivery of quality, right first time, asset services that delight our customers.
·Drive the growth of asset services by developing customer relationships, creating winning tender responses and leading the development of new service offerings ,
·Provide professional people management of direct and indirect reports ensuring staff are well communicated to, have meaningful objectives and any performance issues are appropriately actioned.  
·Drive continuous improvement to provide profitable services that meet customer needs.
·Manage the budget for asset services operations and facilities - making the case for needed investment.
·Lead the Services teams, promoting and embedding a culture of safety first.
·Lead and manage significant pieces of work within the service, coaching and mentoring others within the team to develop these skills.  
·Ensure that all works have in place an appropriate contract, risk assessment, that all team members have the required competency and are suitably briefed to provide a professional service.
 
Skills & Experience
Essential
 
·A proven track record in leading and managing service contracts to a broad range of customers, and involving multiple subcontractors.
·Experience of managing teams working in construction or high risk HSE type environments.
·Experienced people manager, ideally with management training.  
·A formal Health and Safety qualification is required,.
·Experience in project managing or leading complex, high risk service delivery projects involving multiple sub-contractors.
·Experience in responding to and winning tenders.
 
Desirable
 
·A Lean Six Sigma certification or similar continuous improvement qualification or experience.
·Experience within the transport industry with knowledge of highways standards.
·A certification and experience of working under CDM Regulations 2015.
·A formal project management or service management qualification.
·Knowledge of NEC contract variants.
·Communication Requirements
 
Eligible candidates must be able to demonstrate excellent communication and team working skills, together with fluency in both verbal and written English.
 
What you will get in return:
·25 days annual leave  
·Flexible working hours
·Life Assurance cover and Group Income Protection  
·Matched contribution pension scheme  
·Support for professional memberships and study  
·Car parking with EV charge points (Crowthorne Office)
·Flexible benefits package   
 
FOOTNOTE:
 
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
 
Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 70+ years' experience in this market. Please call Adam Butler at Carrington West on 07889 214 154 for more information.
 
By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.