We are currently recruiting for an experienced Independent Living Officer to join a forward-thinking housing provider, supporting residents to maintain independence within sheltered and supported housing schemes.

This is a rewarding, customer-focused and community-based role, where you will be responsible for delivering a high-quality housing management service to vulnerable residents across multiple sites. The position will involve being out on site regularly, working closely with residents and partner agencies.

The Role
·Deliver a comprehensive independent living / sheltered housing service to residents across designated schemes.
·Support residents to maintain independence, wellbeing and tenancy sustainment.
·Carry out regular scheme visits, welfare checks and property inspections.
·Act as the main point of contact for residents, providing advice, support and signposting to relevant services.
·Manage low-level ASB, tenancy breaches and safeguarding concerns, escalating where appropriate.
·Work closely with health services, social care, families and external support agencies to support residents.
·Monitor and respond to emergency alarm calls and welfare concerns.
·Support residents with housing-related issues, including rent, repairs and service queries.
·Maintain accurate records, case notes and ensure compliance with policies and procedures.
·Promote community engagement and organise activities within schemes to reduce isolation.

Key Requirements
·Experience working within independent living, sheltered housing or supported housing services.
·Strong understanding of housing management and tenancy sustainment.
·Experience supporting vulnerable residents, including older persons or those with support needs.
·Knowledge of safeguarding, ASB and risk management.
·Excellent communication and interpersonal skills.
·Ability to work independently and manage a varied caseload.
·Strong IT skills and experience maintaining accurate records.
·Must hold a full UK driving licence and have access to a vehicle.
·Comfortable working in a community-based role with regular on-site presence.

What you need to do now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your CV today.

If you do not hear from us within 48 hours, unfortunately your application has not been successful.

Footnote
If you feel that this job matches your skill set but not your location, rate or current seniority, please still feel free to send us your CV. We constantly recruit for similar roles across Housing Management, Supported Housing and Independent Living services throughout the UK.
Even if you are happy in your current role, we welcome calls from Independent Living Officers, Sheltered Housing Officers, Housing Officers and Support Officers looking to make future connections.
Our specialist team at Carrington West has over 100 years of combined experience in this market. By applying for this position, you agree that Carrington West may hold and process your personal data in accordance with our Data Protection Policy. Your details will only be shared with third-party clients relevant to roles you have applied for. You may withdraw consent at any time by contacting us.