An exciting opportunity has arisen for an experienced Highways Engagement Officer to come and join a busy client in Yorkshire.

The main duties of the Highways Engagement Officer are:

• Act as the primary point of contact for councillors, MPs, parish/town councils and community groups on highways matters.
• Build and maintain strong working relationships with internal departments and external partners.
• Support elected members in progressing local highways priorities and schemes.
• Develop and deliver communication plans for highway maintenance, improvement and traffic schemes.
• Prepare briefings, reports, web content, consultation material and correspondence.
• Manage customer enquiries, complaints and Freedom of Information responses relating to highways works.
• Organise and attend public meetings, drop-ins and stakeholder workshops.
• Work with project managers and delivery teams to identify stakeholders and plan engagement from project inception to completion.
• Provide timely updates on works, road closures, diversions and programme changes.
• Monitor feedback and ensure issues are resolved quickly and appropriately.
• Support consultations for TROs, parking schemes, active travel and public realm projects.
• Track engagement activity and report on outcomes and customer satisfaction.
• Ensure communications align with council policies, political priorities and statutory processes.
• Manage budgets linked to member highways funding or engagement activity (where applicable).

For a full description and further information on the role, please call Harriet Simmonds at Carrington West on 02393 876051.

FOOTNOTE:

If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.
Even if you are happy in your current role for now, we always welcome calls from Highways, Drainage & Infrastructure professionals keen to make their introductions for future months or years. Our specialist team has a combined 40+ years' experience in this market. Please call Harriet at Carrington West on 02393 876051 for more information.
By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please email.