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Customer Service Advisor

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Customer Service Advisor

  • Location:


  • Sector:

    Water & Environmental

  • Job type:

    Permanent - Full Time

  • Salary:

    £11.19 - 11.19 per hour

  • Contact:

    Dave Kua BA (Hons) FIRP CertRP

  • Contact email:

  • Contact phone:

    02393 876 003

  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    12 Weeks

  • Expiry date:


  • Startdate:


Role: Customer Service Advisor
Location: Huntingdon
Salary: £21,536
Duration: Permanent role
Start Date: ASAP
Interviews: ASAP
Are you looking to work for one of the best companies in the region as a Customer Service Advisor / Scheduler ?
If so this is the right opportunity for you.  My client is based in Huntingdon about 1.5 miles north of the train station.
In this role you go through formal training a process and supported by a mentor to get you up to speed on process, procedures and IT systems.
In this role you will be responsible for dealing with inbound customer calls and likely to vary across:
- Interact with customers to book and schedule installation appointments
- Answer and resolve customer quires
- Manage the internal data base to ensure customer details are correct and up to date
My client prides themselves on high level customer service and this role would suit anyone with a "can do" attitude that is passionate about customer service and willing to go the extra mile to get customer issues resolved.
As this role offers full training it would be suitable for someone looking to kick start their career in customer service, comes from a retail background and looking to transfer into a new sector or someone with customer service experience looking to work for a market leading company.
As this role is focused around using an in house CRM - Customer Management System candidates will need to have a base level of computer literacy in order to be suitable. For example if you are able to use any of the following this would suffice.  Microsoft Word or excel, emails, general experience of working from a desk top or laptop computer.
This role is based working a 37 hour week Monday - Friday between 9am - 5pm - however flexible working hours are available
On offer is a salary  of £21,536.
If you are interested in this position please apply quickly as this role will be filled quickly.
Once you have applied please call Aaron Emerson on 0239 387 6059 to discuss or email