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How to handle a counteroffer without damaging relationships.

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How to handle a counteroffer without damaging relationships.

Handling a counteroffer is a delicate balancing act. As alluring and flattering as it is to receive a counteroffer, it is crucial to ensure that you handle any conversations and negotiations with all parties involved with finesse to safeguard professional relationships. Below we have highlighted some of the key considerations to future proof your relationships and your reputation. 

Understanding intentions and looking for red flags

A counteroffer comes off the back of your resignation, prompting your current employer to extend a compelling offer in a bid to retain your services. While these offers may seem flattering, they are often extended because the cost of replacing you is expensive and time consuming. If the counteroffer includes or is largely based on a pay rise, then you must take the time to consider why you weren’t being compensated fairly in the first place? Having this conversation calmly and openly, asking questions about why they are willing to pay now and not before is the best way to make an informed decision. 

Maintain transparency

Transparency forms the cornerstone of handling counter offers with integrity. Keep communication channels open with both your prospective employer and current one. Be candid about the developments and express gratitude for the opportunities presented. Transparency fosters trust and cultivates an environment conducive to maintaining positive relationships.

Keep your initial reasons for leaving in mind

Amidst the flurry of counteroffers, take a moment to reflect on your motivations for looking for a new opportunity in the first place. Evaluate whether the counteroffer addresses underlying concerns or merely offers temporary respite. Your decision should align with your long-term career aspirations and personal growth objectives.

Focus on professionalism

Always act professionally, even when conversations get difficult or you feel your decision will let someone down. Express appreciation for the original offer and counteroffer extended by your current employer, regardless of whether you choose to accept or decline. Professionalism not only preserves relationships but also enhances your reputation. The best way to achieve this is to take the time to note down some points you want to raise with either party, and make sure you keep all explanations about your decision making related to the work, only bringing in emotions in a calm and rational way where necessary. 

Take your time to make the decision

When deciding whether to accept a counteroffer, make sure to take your time! Don’t feel pressured to make a rash decision which you could potentially regret in the future. Keep in mind your long-term goals and when you’re ready, choose the offer which suits you best.

Nurturing relationships

Regardless of the outcome, nurturing relationships is the key to keeping the door open in the future and not causing long term damage. If you turn down an offer, be honest about your reasons, respond to all communications in a timely manner and never just ignore messages. Not only is there a risk an offer can be rescinded before you have made a decision, it sets conversations off on the wrong foot. If you need time, ask for it and explain why. 

Handling counter offers with grace and tact is a testament to your professionalism and integrity. By navigating this terrain with transparency, reflection, and professionalism, you can preserve relationships and uphold your reputation. Remember, in the intricate web of career decisions, maintaining bridges paves the way for future success and collaboration.

If you would like more information or support with counter offers, please contact a Carrington West consultant in your sector or send us a message here.