We're recruiting an experienced Supported Lettings Officer to join a specialist Housing Solutions service, focused on procuring private rented sector accommodation for people who have rough slept or are at imminent risk of homelessness.

The purpose of this role is to secure suitable private rented homes while providing rapid and intensive support to help individuals sustain their accommodation. This is a complex, fast-paced role requiring strong landlord engagement skills, detailed knowledge of homelessness and welfare legislation, and experience supporting people with multiple and complex needs.

The Role
·Procure private rented sector properties for people who have rough slept or are at risk of homelessness.
·Build, develop and maintain strong working relationships with landlords, estate agents, letting agents and other private sector suppliers.
·Promote the benefits of working with Council-backed schemes, negotiating terms that encourage landlords to let their properties through these routes.
·Maintain a live database of landlords, enquiries and available properties, maximising conversion from initial enquiry through to successful letting.
·Inspect and assess private rented sector properties to ensure compliance with the Housing Act 2004 and relevant health and safety legislation.
·Advise landlords and tenants on Local Housing Allowance, housing benefit rules, shared accommodation rates and exemptions.
·Identify opportunities for individuals in temporary or supported accommodation to move into the private rented sector.
·Provide rapid, intensive tenancy sustainment support to help clients remain in accommodation once housed.
·Work with people presenting complex needs, including mental health issues, substance misuse, and other vulnerabilities.
·Develop creative, solutions-focused interventions to prevent homelessness and reduce rough sleeping.
·Promote housing schemes through landlord forums, publicity events and engagement activity.
·Work collaboratively with internal teams and external agencies including outreach services, police, probation, hostels, advocates and support organisations.
·Keep up to date with homelessness legislation, housing law and welfare reform affecting private sector supply.
·Use housing IT systems to manage cases, update records and maintain accurate management information.
·Contribute to service development, pilot projects and new ways of working within Housing Solutions.

Key Requirements
·Direct experience procuring private rented sector properties, including negotiating with landlords and carrying out property inspections.
·Experience working within or alongside the private rented sector.
·Proven experience supporting people who are homeless or at risk of homelessness.
·Strong understanding of rough sleeping and supported housing issues.
·Good knowledge of housing benefit, welfare rules and private rented sector tenancy issues.
·Knowledge of housing health and safety legislation and property standards.
·Experience managing complex cases involving individuals with multiple needs.
·Strong interpersonal and negotiation skills, with the ability to build trusted relationships with landlords and partners.
·Excellent communication skills, including report writing and professional correspondence.
·Ability to analyse information, solve problems creatively and deliver practical housing solutions.
·Strong administrative skills with the ability to maintain accurate records and databases.
·Ability to work collaboratively with internal services and a wide range of external agencies.
·Proactive, innovative and solutions-focused approach to preventing homelessness.
·Subject to a DBS check.

What You Need to Do Now
If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from Supported Lettings Officers, Rough Sleeping Specialists and Private Rented Sector Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment.
For more information, call Zubair at Carrington West on 02393 876065.
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.