Job Title: Disrepair Surveyor
Department: Repairs and Maintenance Surveyor
Location: Site and Office Based (No Hybrid Working)
Employer: Bristol City Council (BCC)
Reports to: Senior Surveyor / Team Leader
Salary: £34.59 p/h
Contract Type: 3 month rolling contract- 37 hours a week

Job Purpose
To manage and resolve legal disrepair claims (Housing Condition Claims) in partnership with BCC Legal Services, ensuring all cases are thoroughly investigated and completed efficiently. The Disrepair Surveyor will inspect properties, diagnose defects, oversee remedial works, and ensure high-quality service delivery in compliance with legal, financial, and customer expectations.

Key Responsibilities
Disrepair Case Management
·Investigate and manage housing condition claims from initial complaint through to resolution.
·Minimise litigation risk by ensuring compliance with housing legislation and legal protocols.
·Liaise with Legal Services to provide detailed technical reports and updates.
Inspections and Diagnosis
·Carry out detailed inspections of properties, buildings, and land to assess condition and identify disrepair.
·Diagnose building defects and specify appropriate remedial actions.
·Prepare technical documents including reports, schedules of rates, and specifications.
Project and Contract Management
·Project manage all aspects of disrepair claims from inception to completion.
·Develop and maintain work programmes, project reports, and legal case files.
·Fulfil the roles of Project Manager, Supervisor, and Contract Administrator as needed.
Coordination of Repairs and Contractors
·Oversee repair works delivered by internal trade teams and external contractors.
·Monitor the quality, timeliness, and cost-effectiveness of all work carried out.
·Ensure all work is compliant with health and safety regulations and council standards.
Customer Communication and Satisfaction
·Maintain regular communication with tenants regarding the status and progress of works.
·Provide clear, written updates and final reports on case outcomes.
·Ensure high levels of tenant satisfaction and respond promptly to queries or concerns.
Procurement and Administration
·Specify, measure, and order necessary materials and equipment.
·Raise and manage work orders and tenders through BCC's IT systems.
·Maintain accurate records of inspections, communications, and completed works.

Person Specification
Essential Skills and Experience
·Proven experience in surveying, disrepair case management, or building maintenance.
·Strong technical knowledge of housing construction, repairs, and maintenance.
·Experience managing contractors and overseeing project delivery.
·Understanding of housing legislation, disrepair protocol, and health and safety regulations.
·Excellent communication and report-writing skills.
Desirable Qualifications
·Degree or HNC/HND in Building Surveying, Construction, or related field.
·Membership of a professional body (e.g. RICS, CIOB) is desirable but not essential.
·Full UK Driving Licence and access to a vehicle.

Working Conditions
·Office and site-based with regular travel to residential properties across the borough.
·No remote or hybrid working is available for this role.
 
If you would be interested in applying for this role- please send me your updated Cv to eva.padgett@carringtonwest.com or call me on 02393876212