We are seeking a dedicated and proactive Housing Options Officer to join a busy and customer-focused Housing team within a local authority in Essex.
In this vital front-line role, you will support individuals and families experiencing housing difficulties, assessing their needs and providing specialist advice on the full range of housing options available. Where homelessness cannot be prevented, you will carry out detailed investigations under Part VII of the Housing Act 1996 (as amended) and issue clear, legally sound s184 decision letters.

Your responsibilities will include delivering comprehensive advice both in person and by telephone, participating in the Housing Options duty rota, completing and monitoring Personalised Housing Plans, and taking active steps to prevent and relieve homelessness. This may involve negotiating with landlords or mortgage providers, making referrals to partner agencies, and helping customers access suitable accommodation such as social housing, private rentals, supported housing or shared ownership schemes.

You will work closely with Social Care teams, health providers, registered providers and voluntary organisations, attending case conferences and supporting outreach services as required.

This role requires 2-3 days per week on site, with full-time on-site attendance during initial training.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
 
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.


If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.