We are seeking a proactive and customer-focused Housing Officer to join a busy Housing Management team within a South London Local Authority.

In this varied frontline role, you will manage a defined patch of properties, delivering high-visibility housing services to residents. Your responsibilities will include investigating and resolving anti-social behaviour (ASB), conducting estate walkabouts, completing new tenant visits within six weeks of sign-up, and achieving a minimum of 20 successful tenancy/occupancy checks per month. You will also handle complaints, provide duty rota cover, and take appropriate tenancy and lease enforcement action, including preparing cases for court where necessary.

You will work collaboratively with residents and partner agencies to improve services, sustain tenancies, and support diverse community needs. We are looking for someone performance-driven, decisive, and committed to equality, diversity, and delivering positive outcomes for residents.
If you thrive in a fast-paced environment and are passionate about social housing, we would love to hear from you.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.
 
If you do not hear from us within 48 hours of applying, your application has been unsuccessful.


If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.