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Help Desk Administrator

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Help Desk Administrator

  • Location:

    Cambridge

  • Sector:

    Water & Environmental

  • Job type:

    Contract - Full Time

  • Salary:

    £12.96 - 12.96 per hour

  • Contact:

    Kevin Elder

  • Contact email:

    Kevin.elder@carringtonwest.com

  • Contact phone:

    02393876035

  • Job ref:

    JO0000028281

  • Published:

    about 1 month ago

  • Duration:

    1 Month

  • Expiry date:

    2021-09-22

  • Startdate:

    ASAP

Role: Help Desk Administrator
Location: Cambridge
Salary: £12.96 per hour - Umbrella
Start Date: ASAP
 
My client is looking for a Help Desk Administrator for a local hospital in Cambridge.
The role will be for an initial 1 month after which you will be offered a permanent position
 
The role has a shift pattern of:
 
Will be full time on shifts, early 7.00 am - 3.30 pm or late 10.30 am - 7.00 pm
1 weekend every 6 weeks
Evenings and Weekends
Monday - Thursday, 3.00 pm - 7.00 pm
Saturday and Sunday, 7.00 am - 1.00 pm
 
Responsibilities:
·Take Helpdesk calls via the Cisco phones system
·To provide day to day management of the CAFM system to ensure we meet our contractual obligations.
·To monitor and manage outstanding job sheets and produce backlog reports to ensure the CAFM
·system is up to date at all times.
·To proactively liaise with Technical Staff, Supervisors, Managers and Building Users (as appropriate)
·to ensure accurate, relevant and timely communication is maintained at all times.
·To provide accurate data to generate detailed monthly reports from the CAFM system for incorporation into the Skanska client Monthly report.
·To assist in the collating of and production of the monthly reports as required by General Manager.
·To provide administrative support to Supervisory and Management staff across the contract, including
·but not limited to the following functions H&S, Maintenance, Projects, Finance, Quality and
·Compliance.
·Raise remedial jobs
·Create folders and file them away
 
Skills and experience:
·Experience working within a high volume data input environment
·Flexible approach to tasks
·Experience within a customer service role
 
A basic DBS check will be required.
 
If you are interested you can apply on online or send your CV to kevin.elder@carringtonwest.com and I will call you to discuss
 
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