Customer Service Advisor

Posted 05 May 2023
Salary £10.42 - 10.42 per hour
Job type Contract - Full Time
Discipline Utilities
Contact NameAnn-Marie Kelley

Job description

Our client are a large Infrastructure company, supporting the build and maintenance in several key areas of the UK's key infrastructure projects. This includes projects in Construction, Rail, Utilities and Highways. We are working with their Utilities Division, which specialises in the Gas, Telecoms, Power and Water markets. They are a leading partner to several companies providing Utilities to homes and businesses across the country.
As part of our clients growing business, they have an opportunity for a customer service advisor to join an important Telecoms team. As part of their telecoms division, our client work on the emergency services mobile network, ensuring all emergency services are connected via mobile. Part of their projects include improving and repairing the network. To do this work, they need to report to OfWat, the end client and the government when a closure of a road or part of the network will be down. This information needs to be accurately processed, due to the nature of the network that is being worked on.
Therefore, our client is looking for an experienced Customer service advisor, to work in their modern office based in Trafford Park, Manchester. This opportunity would suit someone who has some scheduling skills and understands the importance of accuracy. You will be working with the scheduling and permitting team, who will raise the permits for work across the UK, answering queries and phone calls.
This role is working Monday to Friday, 40 hours per week. You must be able to get to the office and be happy with a salary of £21673.60.
·Good IT skills
·Experience with MS Office
·Data Entry experience
·Dedicated worker with excellent accuracy
·Happy to work as a team and individually
·Happy with repetitive work