Accommodation Officer

Posted 19 June 2025
Salary £20.73 - 22.73 per hour
LocationDevon
Job type Contract - Full Time
Job duration3 Months
Discipline Housing Services
ReferenceJO0000059388

Job description

 We are working with a local authority to appoint an Accommodation Officer to support the day-to-day management of a mixed portfolio of council and privately managed properties. This role is a great opportunity for an experienced property or lettings professional with strong customer service and tenancy management skills.
You will be responsible for managing all aspects of tenancy and property administration, including arranging inspections, handling tenant queries, preparing documentation, and ensuring compliance with housing legislation. This is a fast-paced, customer-facing role that combines property oversight with a strong administrative workload.

The successful candidate will ideally be based in or around West Devon and must have access to a car for site visits.

The Role
·Manage tenant and landlord queries, both in person and via phone/email
·Conduct property inspections and ensure homes are maintained to required standards
·Oversee check-in and check-out processes, including inventories
·Maintain accurate records across all lettings and properties
·Coordinate and track maintenance and repair works with internal and external contractors
·Issue warnings, handle complaints, and escalate enforcement action where appropriate
·Ensure tenancy and property compliance with housing legislation and council procedures
·Act as the key contact for assessing suitability of sites for Gypsy, Traveller and caravan dweller use
 
Key Requirements
·Strong experience in property or lettings management
·Knowledge of housing law and tenancy processes
·High level of administrative, communication, and organisational skills
·Proficient in IT systems and record keeping
·Ability to work independently, prioritise workload, and meet deadlines
·Full UK driving licence and access to a vehicle for work purposes
·Experience working with local authorities or public housing environments (desirable)
·Understanding of safeguarding and equality legislation

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.


Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.