Up to £25000 per annum
My client is a growing, multi award winning, business with over 50 years experience of providing voice, data, mobile and cloud-based solutions to businesses across the UK.
An exciting opportunity to join their Data Services team who are at the heart of delivering data connectivity solutions to the customers. The focus will be to provide exceptional customer service where you are the main point of contact and will pro-actively stay in touch to manage installation expectations.
A diverse and challenging role where you will be dealing with customer enquiries, responding to requests for additional services and providing information on the services we deliver.
You will be supporting both direct customers and established channel partners as well as working alongside the field based product specialists to deliver the very best service to our customers. You will need good attention to detail coupled with an overriding passion for providing inspiring customer service along with a positive minded can do attitude. The ability to think on your feet whilst staying calm under pressure along with working on your own initiative are essential as you will also be handling escalations and taking ownership of issues.
*Excellent Communications Skills
*Strong Administration Skills
*Ability to multi-task
*Experience of Microsoft and Excel
*Effective Time Management
*Excellent Customer Service Skills
*Ability to work Independently
Please feel free to call Jack on 02393 876036 to discuss further
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