Reviews Officer

London | Hybrid
Rate: £30.77 per hour (Umbrella)
IR35 Status: Inside IR35
Initial Contract Length: 3 Months
Start Date: 1st May
Working Hours: 36 Hours

Role Summary

A local authority is seeking an experienced professional to join their Housing Services team, focusing on statutory reviews across homelessness decisions, housing register applications, and temporary accommodation suitability. This role plays a key part in ensuring decisions are legally compliant, fair, and delivered within required timeframes, while maintaining a strong customer-focused approach.

What you will do as a Reviews Officer

- Complete statutory homelessness reviews, including housing register and temporary accommodation suitability cases
- Ensure all decisions align with current legislation, statutory guidance, and internal policies
- Manage a varied and complex caseload efficiently with minimal supervision
- Liaise with service users, internal teams, and external agencies via phone, email, and face-to-face
- Accurately record case activity and maintain clear, compliant documentation
- Gather, assess, and analyse information to support robust and defensible decisions
- Deliver clear, empathetic, and professional communication at all times

What you will need as a Reviews Officer

- Proven experience completing homelessness reviews (essential)
- Experience with housing register and temporary accommodation suitability reviews (essential)
- Strong knowledge of homelessness legislation and relevant policies
- Experience in statutory decision-making within housing or homelessness
- Strong written, numerical, and analytical skills
- Experience using case management systems
- Excellent communication and interpersonal skills
- Ability to work independently in a fast-paced environment

What's on offer

- Competitive hourly rate of £30.77 (Umbrella)
- Hybrid working arrangement
- Opportunity to work within a busy and impactful Housing Services team
- Potential for contract extension

Apply NOW or call Jack on 02393876059.