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IT Support Engineer

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IT Support Engineer

  • Location:

    Cumbria

  • Sector:

    Utilities, Power & Telecoms

  • Job type:

    Permanent - Full Time

  • Salary:

    Market related

  • Contact:

    Cale Phillips

  • Contact email:

    cale.phillips@carringtonwest.com

  • Contact phone:

    02393 876 090

  • Job ref:

    JO0000036534

  • Published:

    16 days ago

  • Expiry date:

    20/10/2022

  • Startdate:

    15/09/2022

IT application support Engineer - Cumbria

Permanent - Salary negotiable & Benefits

SC Clearance will be required


Main duties:

Working as part of a small Service and Support team, handling incident calls from customers, carrying out proactive maintenance tasks and assisting in the delivery of projects when required. Key responsibilities of this role include:

Prompt management of incidents, prioritising work packages to ensure we deliver a consumer response that meets or exceeds the expected service standards.

Proactive upkeep checks to diagnose and resolve problems before they become a problem.

Working on your own or as part of a team, to provide professional support to other engineers and external customer engineering staff.

Providing defined Work Plans to manage scheduled changes.

Creation and maintenance of full lifecycle application certification.


Skills/experience required and preferred:

An understanding of Relational Databases - SQL Server and/or Oracle.

Exposure to ASP.NET and C# development

Knowledge of SQL coding.

Knowledge of Windows Server 2003/2008/2012/2016.

Experience in SQL Server skills, Oracle Forms, PL/SQL and Reports knowledge ASP.Net Development (C#, JavaScript, AJAX controls and VB.net). Crystal Reports.

IIS Website Deployment.

Source Control (GIT/SourceSafe).

Working knowledge of Linux.