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What were you doing before you joined Carrington West?
I was working at a car dealership as an after-sales customer service advisor.
How did you come across Carrington West and what made you want to join?
I was looking for a new challenge in a less external customer-facing role and saw Carrington West hiring for a business support role on Indeed. I had heard of the company before, and after looking at the website, I was impressed by the company's awards and the great culture they had to offer.
After you started in business support, what motivated you to move to a finance role?
In my business support role, I was helping the accounts team with reconciliation. I really enjoyed learning the new task, and when an entry-level position became available in the accounts team, I immediately jumped at the chance. I saw it as an opportunity to start my career path with a company I loved working for.
What’s the best thing about working in the finance team?
The collaboration and sharing of knowledge. There's a wide range of expertise across the team, and the way we all work together to continuously expand our own knowledge is very rewarding.
After a year in the role, I started my AAT Level 2 qualification, which I have passed. I am now working on my AAT Level 3 and have plans to start my AAT Level 4. During this time, I also gained a promotion to Accounts Assistant.
What's been your biggest challenge?
My biggest challenge was finding my self-belief and confidence. Doing something like this interview would have terrified me before. Carrington West has been instrumental in my growth through staff development workshops and internal training sessions. I've really grown as a person.
What motivates you to come to work in the morning?
The office culture. Seeing everyone come together every day to do something we all enjoy and believe in. I also love the office location and being able to look out my window at the lake.
What are you looking forward to in the future?
Progression with my studies to become a high performer in the team. I also look forward to watching Carrington West grow and expanding with it, and hopefully buying a house!
What would be your advice to anyone starting their career at Carrington West?
Just do it. Get stuck into the culture and give it your all. You get out what you put in at Carrington West. Be prepared to unlock the best version of yourself and grow more than you ever thought you could.
ABOVE: Lauren with the finance team and MD James Fernandes at the Carrington West Pub Quiz 2025.
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![Global Recruiter Awards]()
2013 Shortlisted Best Newcomer - Global Recruiter Awards
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![2013 Business Excellence Awards]()
2013 Winner Best Start-Up - Business Excellence Awards
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![Business Excellence Awards]()
2014 Finalist Best Small Business -Business Excellence Awards
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![IRP Awards]()
2014 Shortlisted Best Company to Work For (under 50 people) - IRP Awards
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![Recruiter Awards]()
2014 Shortlisted Best New Agency - Recruiter Awards
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![IRP Awards]()
2015 Shortlisted Best Company to Work For (under 50 people) - IRP Awards
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![IRP Awards]()
2016 Highly Commended - Best Temporary Consultant Blayne Cahill
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![IRP Awards]()
2016 Winner Best Company to Work For (under 50 people) - IRP Awards
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![Business Excellence Awards]()
2017 Finalist Best Employer - Business Excellence Awards
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![IRP Awards]()
2017 Finalist Best Newcomer Ryan Williamson - IRP Awards
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![IRP Awards]()
2017 Shortlisted Best Company to Work For (under 50 people) - IRP Awards
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![IRP Awards]()
2017 Winner Best Temporary Consultant Blayne Cahill - IRP Awards
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![IRP Awards]()
2018 Finalist Best Company to Work For (under 50 people) - IRP Awards
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![Recruiter Hot 100]()
2018 No. 74 in the Recruiter HOT 100
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![BusinessNews Awards]()
2018 Winner Best Medium/Large Business - Business News Awards
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![Recruiter Hot 100]()
2019 No. 72 in the Recruiter HOT 100
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![IRP Awards]()
2019 Shortlisted Best Newcomer Krishan Adams - IRP Award
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![IRP Awards]()
2019 Shortlisted Best Office Support - IRP Awards
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![IRP Awards]()
2019 Shortlisted Best Temporary Consultant Ilya Donets - IRP Award
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![IRP Awards]()
2019 Winner Best Company to Work For (under 50 people) - IRP Awards
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![Business Excellence Awards]()
2019 Winner Employer of the Year - Business Excellence Awards
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![Recruiter Awards]()
2020 Shortlisted Best Engineering Recruitment Agency - Recruiter Awards
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![Investor in People Awards]()
2020 Shortlisted in Two Categories
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![Investor in People Awards]()
2020 Winner Best Learning & Development Programme (under 250)
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![Global Recruiter Awards]()
2021 - Highly Commended, Ryan Williamson
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![Global Recruiter Awards]()
2021 - Shortlisted in 2 Categories
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![The News Business Excellence Awards]()
2021 - Shortlisted in 3 Categories
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![REC Awards]()
2021 - Shortlisted in 4 Categories
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![REC Awards]()
2021 Highly Commended Best Company to Work For (Over 50)
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![REC Awards]()
2021 Highly Commended Temporary Recruiter of the Year - Ilya Donets
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![Recruiter Hot 100]()
2021 Ranked no. 78 in the top 100 recruitment agencies in the UK
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![Recruiter Awards]()
2021 Shortlisted in 3 Categories
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![Business Magazine: Solent 250]()
2021 Top 250 companies in the Solent
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![Investor in People Awards]()
2021 Winner Best Learning & Development Programme
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![Global Recruiter Awards]()
2022 Cameron De Wit - Temporary Consultant of the Year
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![Investor in People Awards]()
2022 Employee Engagement Award
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![REC Awards]()
2022 Highly Commended - Best Company to Work for
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![Global Recruiter Awards]()
2022 In-House Training Award
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![The Recruiter Fast 50]()
2022 Number 25 in the Recruiter Fast 50
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![REC Awards]()
2022 Oliver Gooch - Temporary Consultant of the Year
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![Investor in People Awards]()
2022 Platinum Employer of the Year (50-249)
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![REC Awards]()
2022 Shared Services Team of the Year
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![Investor in People Awards]()
2022 Shortlisted in 3 categories
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![Global Recruiter Awards]()
2022 Shortlisted in 3 categories
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![Business Excellence Awards]()
2022 Shortlisted in 3 categories
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![Recruiter Awards]()
2022 Shortlisted in 5 Categories
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![Business Magazine: Solent 250]()
2022 Top 250 companies in the Solent
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![Business Excellence Awards]()
2022 Winner Large Company of the Year
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![Business Excellence Awards]()
2022 Winner Training Programme of the Year
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![Investor in People Awards]()
2023 Emily Christmas - HR Person of the Year
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![Global Recruiter Awards]()
2023 Highly Commended - Best Employer Brand
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![Global Recruiter Awards]()
2023 Highly Commended Oliver Gooch - Best Temporary Consultant
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![REC Awards]()
2023 Liam Shea- Best Newcomer in Temporary Recruitment
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![The Recruiter Fast 50]()
2023 Number 34 in the Fast 50 List
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![REC Awards]()
2023 People Development Business Award
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![Investor in People Awards]()
2023 Shortlisted in 3 categories
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![Global Recruiter Awards]()
2023 Shortlisted in 4 categories
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![REC Awards]()
2023 Shortlisted in 8 categories
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![The Sunday Times' Best Places to Work]()
2023 Top 10 Places to Work UK (Medium)
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![Investor in People Awards]()
2023 Winner Reward and Recognition Award
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![Business Magazine: Solent 250]()
2024 Finalist Employer of the Year
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![REC Awards]()
2024 Highly Commended Luke Clifford - Temporary Recruiter of the Year
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![The Recruiter Hot 100]()
2024 Number 61 in the Hot 100 List
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![Business Magazine: Solent 250]()
2024 Top 250 companies in the Solent
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![The Sunday Times' Best Places to Work]()
2025 Best Management Services Business (Medium)
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![Global Recruiter Awards]()
2025 Nominated in 3 Categories
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![The Recruiter Fast 50]()
2025 Number 32 in the Fast 50 List
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![The Sunday Times' Best Places to Work]()
2025 Top 10 Places to Work (Medium)
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![Investors in People Awards]()
Best Culture Award
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![Portsmouth Business Awards]()
Employer of the Year
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![REC Awards]()
Permanent Recruiter of the Year - Patrick Gray
REC Awards -
![The News & Observer Apprentice Awards]()
The News Advanced Apprentice of the Year - Morgan Rees
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